What info we collect
We collect a small amount of information necessary to process your purchase through our site. This usually includes name and address, email and telephone number. Whilst we ask for your payment card information this data is not retained. For security and to reduce fraud a copy of your IP address is also recorded matched to your purchases.
All personal information that we collect from the site goes through securely encrypted SSL pages and we employ physical, electronic and procedural security on all the data which we hold in our customer database.
Our website also collects some anonymous information on your visit to help us improve our site. This includes, but is not limited to, page visits, browser version, country, speed of connection and referral source.
If you sign up for the PlanetKind newsletter, your email address and name will be used to send out email updates on PlanetKind and special offers. You can unsubscribe from emails from any time using the unsubscribe links contained in all of our emails.
We recommend leaving cookies turned on for the correct operation of our website, but if you are concerned about their use you can configure your browser to either allow you to authorise cookies individually or turn them off altogether.
For further information about managing and disabling cookies, you can refer to your browser's help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a series of web pages (see www.allaboutcookies.org) which explain to users how cookies work and can be managed.
By using our website, you consent to the information you provide to be collected for the purposes of fulfilling any orders which you may place now or in the future.
You can unsubscribe from receiving emails from PlanetKind at any time by using the tick box options on the 'My Account' page. Simply log into your account and change these preferences at any time. Alternatively you can contact us directly and will can change these for you.